ProMedica Skilled Nursing and Rehabilitation centers have been recognized as recipients of the 2022 Silver – Achievement in Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL).  The award is the second of three distinctions possible through the AHCA/NCAL National Quality Award Program, which recognizes providers across the nation that have demonstrated improved quality outcomes for staff, residents and individuals with disabilities in long term and post-acute care.

We are happy to announce the following centers who have earned the 2022 Silver – Achievement in Quality Award:

• ProMedica Skilled Nursing and Rehabilitation (Delray, FL)
• ProMedica Skilled Nursing and Rehabilitation (Twinsburg, OH)

Silver – Achievement in Quality Award applicants continue to learn and develop effective approaches that help improve performance and health care outcomes. The Silver criteria, based on the Baldridge Excellence Framework, provide applicants with a thorough assessment of how their organization works, its effectiveness, and tools for improvement in their approaches. As a 2022 recipient of the Silver award, they can now advance in further developing comprehensive approaches that meet the criteria required for the Gold – Excellence in Quality Award.

Congratulations to our centers on their achievements to receive this award!

ABOUT AHCA/NCAL
The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represent more than 14,000 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers, and homes for individuals with intellectual and development disabilities. By delivering solutions for quality care, AHCA/NCAL aims to improve the lives of the millions of frail, elderly and individuals with disabilities who receive long term or post-acute care in our member facilities each day.

Created by AHCA/NCAL in 1996, the National Quality Award Program is a rigorous three-level process that is reviewed and judged by trained experts against a set of nationally recognized standards for organizational excellence. The standards of the Baldrige Performance Excellence Program help organizations achieve superior performance to improve quality of life and care of long-term care residents and staff.

For more information about the National Quality Award Program, please visit https://www.ahcancal.org/Quality/National-Quality-Award-Program/Pages/default.aspx

ProMedica Senior Care, formerly HCR ManorCare, is pleased to have its skilled nursing centers throughout the country named as 2020 Bronze – Commitment to Quality Award winners from The American Health Care Association and National Center for Assisted Living (AHCA/NCAL). This award is a declaration of our commitment of learning how to better meet the needs and expectations of our patients and residents, their families, our employees and the community.

The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represents more that 14,000 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers and homes for individuals with intellectual and development disabilities. By delivering solutions for quality care, AHCA/NCAL aims to improve the lives of the nearly 5 million seniors and individuals with disabilities who receive long term or post-acute care in our facilities each year.

We are happy to announce the following centers who have earned the 2020 Bronze – Commitment to Quality Award:

• Heartland of Twinsburg (OH)
• ManorCare Health Services – Pittsburgh (PA)
• Heartland of Zephyrhills (FL)
• Heartland Health Care Center – North Sarasota (FL) 
• ManorCare Health Services – Venice (FL) 
• Heartland of Columbia Rehabilitation & Nursing Center (SC) 
• ManorCare Rehab Center – Decatur (GA) 
• Heartland Health Care & Rehabilitation Center of Boca Raton (FL) 
• ManorCare Health Services – Dunedin (FL)
• Heartland Health Care Center – Canton (MI)
• Heartland Health Care Center – Hampton (MI)
• ManorCare Health Services – Elk Grove Village (IL)
• ManorCare Health Services – Oak Lawn East (IL) 
• ManorCare Health Services – Waterloo (IA) 
• ManorCare Health Services – Rossmoor (CA) 

Bronze – Commitment to Quality Award recipients are able to describe their mission, characteristics, and key challenges and to recognize the relationship of these factors to their ability to achieve performance improvement. The Bronze Award recognizes the provider for developing a foundation to begin a journey of continuous quality improvement and does not necessarily correspond to any public measure of performance.

The AHCA/NCAL National Quality Award Program is a progressive, three-step process that encourages the continuous learning, development, and execution of integrated quality systems to achieve performance excellence. Each progressive step requires a more detailed and comprehensive demonstration of quality integration and performance. The criteria for each step is based on the Baldrige Performance Excellence Program.

Congratulations to our centers on their achievements to receive this award!

https://www.ahcancal.org/Quality/National-Quality-Award-Program/Pages/default.aspx

Easter Celebrations Across the Country

“I was admitted to Cleveland Clinic Hillcrest Hospital for heart failure.  I made the long, hard decision to come to MedBridge at Heartland of Twinsburg.  For many years I have been in and out of hospitals and rehab facilities, never knowing about Heartland.  Now that I have found Heartland I will never go anywhere else.  Heartland of Twinsburg are my family now.  The nursing staff,  therapy staff and front line management are the BEST you will ever find.  They care about all your needs and will make you strive for goals that you never thought were possible.  In 20 days I was able to go from not walking and short of breath to walking out the door to go home and take care of my animals again, all thanks to Heartland of Twinsburg’s staff!”

“I will always have a family at Heartland of Twinsburg to come back to for rehab!" - James